Privacy Policy

Effective Date: 06/01/2025

At Lawung South Africa, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or interact with our services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

Personal Details: Name, email address, phone number, and shipping/billing address.
Payment Information: Details required to process your payments securely (e.g., credit card details).
Website Usage Data: Information about your interaction with our website, such as IP address, browser type, and pages visited.
Communication Information: Any information you provide when contacting us via email, chat, or forms.
Cookies and Data: Cookies and Data may be used to track your activity on our website.

2. How We Use Your Information

We use your information for the following purposes:

To process and fulfill your orders.
To communicate with you about your purchases, promotions, or updates.
To improve our website and personalize your shopping experience.
To comply with legal obligations and protect against fraud.

3. How We Protect Your Information

We implement strict security measures to safeguard your personal information:

Secure data encryption to protect sensitive details.
Restricted access to personal data to authorized personnel only.
Regular monitoring of our systems to prevent unauthorized access or breaches.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with trusted third parties in the following cases:

Service Providers: For payment processing, order fulfillment, or delivery services.
Legal Requirements: If required by law, to enforce our policies, or to protect our rights.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us analyze website traffic and tailor content to your preferences. You can adjust your browser settings to refuse cookies, but some features of the website may not function as intended.

6. Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections to inaccurate or incomplete data.
Request the deletion of your personal information, subject to legal and operational requirements.
Opt-out of marketing communications by following the unsubscribe link in our emails.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on this page, and the effective date will be updated accordingly.